Frequently Asked Questions


How can I contact your Customer Support?

  • How do I request a return?
  • Can I request an exchange?
  • What is your return/exchange policy?


  • What are your shipping / delivering options?
  • What are your shipping / delivery charges?
  • Do you deliver worldwide?
  • Do you deliver island-wide in Sri Lanka?
  • Do you have 1 day delivery services?
  • How long do you usually take for an order to be shipped?
  • Can I track my order?
  • Can I edit or cancel an order?
  • Do you offer gift wrapping?
  • How can I place an order?
  • Can I place an order through your social media?
  • Do you offer COD?
  • What payment methods do you accept?
  • Do you offer refunds if needed?
  • How do I measure my ring size?
  • How long does the gold plating last for?
  • Are these products water resistant?
  • Will I develop skin allergies to these products?